Moderator's function

[Justin Armel]

as moderator, what is your role in your entreprise's online community? what are the limits of your function, or in your responsibilities?
thanks for your contribution.

[Michael Pinkerton]

Hi Justin, I just saw an excellent presentation last week at the Engage! Conference by the community managers of Best Buy. Hopefully those slides will be posted soon because I think you'll find them very helpful for your research. I'll pass them along when they are!

[Michael Pinkerton]

Here it is! Thanks to Jason at Best Buy (@bby_community ) for the link:

Best Buy At Engage Expo

View more presentations from JasonBBY.

[Justin Armel]

Hi Michael,
thanks for this slide.
Justin.