Association of Online Community Moderators
Position available at Impact Interactions in Maryland USA
Hi everyone,
We are growing again and looking for talented online community professionals to join our company. We have the following position open. Please feel free to repost this message elsewhere.
Position: Manager Client Services - Online Communities & Analytics
Impact Interactions delivers on the promise of improving online interactions to exceed specific business objectives for some of the world’s largest organizations. We help organizations to build better relationships with customers, prospects, members, and stakeholders online through strategic engagements that deliver measurable results. Our recommendations are built upon best practices that work, not theory.
Our clients (including Cisco, SAP, AARP, NetApp, The American Chemical Society, and others) rely upon Impact Interactions to help them exceed their online goals using our knowledge and experience. Due to growth in our business with both existing and new clients, we are seeking a client manager to learn our business and help our clients succeed. This full time employee position is based in Stevensville, Maryland. We are 45 minutes outside of Washington DC, located on the Chesapeake Bay!
Responsibilities:
• Work as a team member to understand client needs and issues, work with experienced consultants to build strategic roadmaps, analytical reports, and presentations covering social media, online communities, search marketing, and web metrics
• Manage project’s progress through communications (in-person, phone, and online) with assigned client personnel
• Act as project liaison, keeping all members informed of project progress and obstacles
• Actively use client communities and social media platforms to help faciliate growth and results
• Learn about online communities, search marketing, and web metrics through industry literature and articles, webcasts, and our training materials
• Other duties as assigned by executive team
Qualifications:
• Bachelors Degree in Business Management, Economics, or International Studies with a minimum GPA of 3.0 (both in major and overall)
• Strong Microsoft Office Proficiency (Excel, PowerPoint, Word)
• Solid writing skills with the ability to present analytical findings in plain English
• Ability to travel outside the U.S. (There is not a lot of travel, but we do have clients globally)
• Citizen of the U.S. or documentation of ability to work in the U.S.
• Experience with online communities, Twitter, Facebook, search marketing, and web metrics is a plus
To apply, please send your resume and cover letter to Jobs at ImpactInteractions.com. We are an equal opportunity employer. To learn more about us, please visit our website at www.ImpactInteractions.com.
We are growing again and looking for talented online community professionals to join our company. We have the following position open. Please feel free to repost this message elsewhere.
Position: Manager Client Services - Online Communities & Analytics
Impact Interactions delivers on the promise of improving online interactions to exceed specific business objectives for some of the world’s largest organizations. We help organizations to build better relationships with customers, prospects, members, and stakeholders online through strategic engagements that deliver measurable results. Our recommendations are built upon best practices that work, not theory.
Our clients (including Cisco, SAP, AARP, NetApp, The American Chemical Society, and others) rely upon Impact Interactions to help them exceed their online goals using our knowledge and experience. Due to growth in our business with both existing and new clients, we are seeking a client manager to learn our business and help our clients succeed. This full time employee position is based in Stevensville, Maryland. We are 45 minutes outside of Washington DC, located on the Chesapeake Bay!
Responsibilities:
• Work as a team member to understand client needs and issues, work with experienced consultants to build strategic roadmaps, analytical reports, and presentations covering social media, online communities, search marketing, and web metrics
• Manage project’s progress through communications (in-person, phone, and online) with assigned client personnel
• Act as project liaison, keeping all members informed of project progress and obstacles
• Actively use client communities and social media platforms to help faciliate growth and results
• Learn about online communities, search marketing, and web metrics through industry literature and articles, webcasts, and our training materials
• Other duties as assigned by executive team
Qualifications:
• Bachelors Degree in Business Management, Economics, or International Studies with a minimum GPA of 3.0 (both in major and overall)
• Strong Microsoft Office Proficiency (Excel, PowerPoint, Word)
• Solid writing skills with the ability to present analytical findings in plain English
• Ability to travel outside the U.S. (There is not a lot of travel, but we do have clients globally)
• Citizen of the U.S. or documentation of ability to work in the U.S.
• Experience with online communities, Twitter, Facebook, search marketing, and web metrics is a plus
To apply, please send your resume and cover letter to Jobs at ImpactInteractions.com. We are an equal opportunity employer. To learn more about us, please visit our website at www.ImpactInteractions.com.
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